Posts

Things I built and what I decided along the way.

A coaching CRM for a group of clinics

Four posts on one app. The project page has the overview.

A new look, one page at a time

Giving a nine-year-old app a new design without a switch-over day. Both versions run side by side, over 250 pages have new versions, and each person chooses when to switch.

Follow-ups that can wait and branch

Replacing fixed email sequences with journeys staff draw, and the rules that make sure each person gets each message once. 322 people through them so far.

Testing the answers

Normal tests can't tell you an AI's answers got worse. About thirty saved questions, rerun whenever the AI's instructions or tables change, report which answers did. A full run costs about $3.